Services 2017-10-28T05:24:55+00:00

OUR SERVICES

Corporate or personal, we are here to help.

Personnel Relocations stress free moving

Every family and every relocation is different.

It is so important to connect each and every subtle difference to reunite the family in their new surroundings. Making the right start will fortify a positive relocation outcome.

How it Works

We will work with you to develop your relocation timeline.

Prior to the commencement of any work, we will provide a Relocation Proposal, which will outline the services that the relocation will require and the cost of the service. Once again, you have the choice to decide which of those services you would like to proceed with. When you give us the green light, we lock in the prices, so there is no chance of, for example, a Removals company saying “Sorry, it took more boxes than we thought, and it now costs XYZ”. We provide that extra layer of security and support to your move.

We supply THREE quotes for every furniture removal, and once approved by you, we lock in the prices, so there are no nasty surprises!

We do NOT work with guesstimates, or on-line inventories, it’s just not safe, and leaves things open to interpretation.

We walk you through all the paperwork; immigration, customs, quarantine, rental applications, and we insure your goods-in-transit in Australia.

Our Settling In and Relocation service process:

Personnel Relocations process

Our Mission

Global expertise with a local network, we work to challenge the industry to perform better.  Our ability to tailor make relocation plans to fit the individual move are unique and we will continue to innovate our processes and operations to meet the needs of our clients.

“Always treat people how we would like to have been treated when we moved”.

How Can We Help You?

Home Finding & Settling In

Australia

Complete move management including home finding, school identification, short term accommodation and welcome support.

Settling in services.

International relocation specialists.

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Relocation Project Management

Global

Global reach, centrally managed.

Choice of suppliers and service levels.

Consolidated invoices, reporting and budgeting.

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“Be sure you put your feet in the right place. Then stand firm.”

~ Abraham Lincoln

Frequently Asked Questions

What countries have you moved people from: 2017-10-02T23:15:21+00:00

Lots into Australia – obviously! And across Australia.  Most of our corporate relocations have been from Europe, Asia and Africa.  We have moved many people out of Australia too.

In the last 4 years we have relocated people who we never got to meet face to face, some across America and Europe. America to New Zealand, South Africa to New Zealand, Singapore to Malaysia, Singapore to Los Angeles, the list goes on…

How long in advance should we commence the service? 2017-10-02T23:15:03+00:00

The early we are talking the more advice we can impart.  We are usually in contact with you from the time you lodge your visa.  It is not unusual for us to be in contact just a few short weeks in advance or a year in advance.

Once the visa is lodged, we can start with the furniture quotes and any other services required.  That way, by the time your visa is approved, we can lock in the services, prices and set the relocation timeline.

Do you relocate pets? 2017-10-02T23:14:43+00:00

Relocation is not complete until the pet arrives!  Moving a pet is tricky, and very time sensitive, but yes we can arrange this on your behalf too.

If we already have a travel agent will you liaise with them? 2017-10-02T23:14:30+00:00

Yes, of course.  Flights are not something we arrange, only because we do not believe we can bring you great deals.  We are happy to work with any of your suppliers both internally and externally to your business.

Do you receive commission? 2017-10-02T23:14:15+00:00

Simply, NO.  We are not influenced by any product of service.  If we were influenced then we could not offer you a full range of service options – you/we would not have the freedom we need.  There are times when we might charge a Project management fee to cover our time and administration, but this will always be outlined in our quote before commencing.

What is the difference between Accompanied and Unaccompanied? 2017-10-02T23:13:57+00:00

With an Accompanied service we will collect you from your hotel and drive you to each and every home inspection. It’s a lot easier for you than trying to navigate yourself, and besides, we get to chat to along the way!

Unaccompanied, we will make all the appointments for you, and you can make your own way to the inspections via hired car or public transport.

How much will it cost? 2017-10-02T23:13:40+00:00

That depends on how much support you might need.  We will always conduct a Needs Assessment with you (free) to understand how much you already know, or where you need the most support.

Our hourly rate has a minimum of 5 hours or you can choose a package program that offers unlimited hours.

WHAT MAKES US DIFFERENT

Our exciting entrepreneurial style makes us nimble, pro active and personable.

We can relate to moving internationally, but with the depth of local knowledge in Australia.

We are completely independent; we do not accept commissions to influence our decision. We are only influenced by customer service and value for money.

Client Testimonials

Thank you very much for kind birthday cards for all of our family.
We are really surprised and happy to have these.

Time flies, the children enjoyed their school day and now have much advanced in English communication.
From July, they start to go to new primary school.
When they were in there as trial, already surrounded kind friends, it gonna be all right.

We have enjoyed a small trip to Sydney and Canberra last time.
We go to Gold Coast next week.
We really enjoy life in AU except for colder weather in Melbourne than expected..
Thanks again for all your supports, our life is based on your set-up.

Keep in touch, and see you soon.

Corporate relocation – Furniture retail, Japan to Australia

One of the challenges we found as a family moving to a new country (sight unseen) was finding someone with local intelligence to help our family make good decisions around renting and schooling. Most of the people we researched only offered packages for corporate relocation’s and didn’t tailor their packages to accommodate people like us moving on our own. Robyn has been invaluable in helping us find the right location in Melbourne and has been fantastic value for money. It is a testament to Robyn’s service that within a week of arriving in Melbourne we had a house rented and a school place. We will certainly be recommending Robyn’s services to other Doctors moving to Australia.

Private Relocation - Doctor, England to Australia

Thank you so very, very much for your service, time and patience, your driving and friendship!!! We really appreciated your time and very happy where we have settled.  Make sure you visit often, keep in touch and we will let you know when baby arrives!!

Corporate Relocation – Clothing Retail, New Zealand to Melbourne

Robyn handled every single aspect of our big move so professionally. Her committed, personal, thorough approach has enabled our family to become settled very quickly ! Robyn’s knowledge of suburbs and schools is first class. We cannot thank her enough. First class service.

Corporate Relocation – Clothing Retail, South Africa to Melbourne

We immigrated privately to Australia and used the services of Personnel Relocations. What a great find Robyn proved to be. What we loved about Robyn and her team is that they understood the needs of a family making this move without the backing of corporate financing and took the time to learn about who we were as a family and what was important to us. Having the services of Robyn and her insight into Australia, areas to live in and schooling took away much of the stress of landing in a new country. Within a matter of days we had both a house and our schooling sorted out. Robyn runs a high personal service and two months on she is still in contact with me introducing me to people and answering my questions about life in Australia. We can’t recommend Personnel Relocations highly enough if you are looking to make a move.

Private Relocation , England to Melbourne

Thank you for such great communication, it was all helpful and always relevant to our move.  You had such a calming influence on us!  Most of all, thank you for arranging better baby cots and a stair gate for us at such short notice!  That was such a blessing.

Corporate Relocation , New Zealand to Melbourne

Excellent service! Such fantastic support all along the relocation process.  Robyn and her team did a great job to facilitate our move from Paris.  Veronica did a great job, we did not know anything of Melbourne before our move, and as soon as we arrived Veronica had booked inspection to help us know the market constraints and precise our targets.  Veronica listened, gave advise and revised with us several times because we were hesitation.  Finally we got a lease for the house in which we had a crush! Veronica had a strong ability to manage the tricky phase of the application process.

We love our new city, and the kindness of people who propose their help in many occasions : to get on the tram with a baby trolley, at the bank or office, everyone is so helpful.

Corporate Relocation , Paris to Melbourne